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The FLG team are delighted to announce that we’ll be exhibiting at this year’s Call and Contact Centre Expo, where the tools, techniques and systems revolutionising the world of customer engagement will be taking London by storm on March 27th and 28th 2019.

The FLG team will be exhibiting at stand 731, demonstrating our powerful family of products designed to enhance the customer experience and help sales teams convert more leads into deals:

  • FLG Core – our automated CRM designed to work with your sales team to manage enquiries efficiently and convert more leads into satisfied customers.
  • FLG Insights – understand where your leads come from, how they are progressing and who your best performing agents are.
  • Flow XO for Chat – our automated chatbot software allowing you to be available to customers 24/7.
  • Flow XO for Workflow – gain better control of your leads and customer data by integrating your 3rd party systems with powerful workflows.

We’ll also be previewing two exciting additions to the FLG platform that will significantly improve the way our customers capture data and report on the different stages of the customer journey.

Plus, we’re hosting a seminar during which we’ll discuss the importance of being available to meet, speak and interact in the places that customers dictate. We’ll look at how technology can help businesses be in the right place at the right time, and how automation can create instant dialogue with potential customers.

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Thanks to the Call and Contact Centre Expo for making it a great couple of days. See you at #CallContact19 - CLCA Call Direct

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Call and Contact Centre Expo 2018 was an amazing experience and it was an honour to share it with other CX experts! A special thanks to @CallCentreEx, here’s to #CallContact19! - GeniiAnalytics

All under one roof, experts from the likes of SAP, Google Cloud Services, Oracle, IBM and Microsoft will be on hand to enlighten visitors with the very best CX guidance available; while an array of the industry’s biggest brands and most innovative suppliers will be showcasing the solutions shaping the future of the contact centre.

2018 saw the addition of the Call and Contact Centre Expo to the B2B Marketing Expo, Europe’s leading and favourite marketing event, for the very first time!  With the significance of new technology increasingly dominant within the world of Customer Engagement, this show has become a vital part of the continuous evolution of the overall event, and will continue to bring you the very latest from the world of CX for the foreseeable future!

What does this mean for 2019?  Your free ticket for the Call and Contact Centre Expo will also give you unprecedented access to the Customer & User Experience Expo, B2B Marketing Expo, Marketing Technology Expo and Sales Innovation Expo; with a combined lineup of 1,000 cutting-edge exhibitors, 500 educational seminars and 200 interactive masterclasses, this is going to be a show like no other.

So what are you waiting for? Head over to the website or grab your FREE ticket now because this is THE place to be!

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