Articles

10 reasons why CRM systems don't work for call centres

Customer Relationship Management (CRM) systems are often used as a key part of the sales process in B2B companies, managing the interaction with their current and potential clients.

Read article
Articles

How do you avoid losing leads?

It’s important that businesses do what they can to maximise the chances of converting leads and potential customers into sales.

Read article
Articles

How to increase sales by re-engaging lost leads

Leads represent potential work to a business, and shifting circumstances, team capacity or significant changes within a business can cause a lead to be lost or go cold.

Read article
Case Studies

Watts Marketing

Learn how Watts Marketings have been using FLG to refer and track leads.

Read article
Case Studies

Stonebridge Rock

Helping a leading business insurance company easily identify lead sources.

Read article
Case Studies

Etico Group

Learn how Etico Group use FLG's email and SMS functions to keep in touch with leads.

Read article
Case Studies

TFS Loans

Learn how TFS Loans have been using FLG since 2012 to manage their sales leads using FLG Core.

Read article
Articles

What's the difference between CRM and lead management?

Customer Relationship Management (CRM) and lead management platforms are frequently confused with one another.

Read article

Popular articles

Have query or need help?

Visit support page