Articles

What is sales lead tracking?

Tracking your sales leads is crucial when following up a lead and closing a sale. But there is so much more to know about sales lead tracking and how it can help you and your sales team.

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Articles

Why Customers Don't Like Calling Call Centres

Call centres often draw a lot of criticism from the public, with lots of tales of customers having a negative or frustrating experience, often manifesting itself in customers choosing to avoid interacting with a call centre altogether.

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How should you follow up a sales lead?

Getting a lead is a key part of the sales process. But the follow up can be what clinches the deal. So how do you follow one up?

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Why it’s important to nurture leads properly

Sales leads are critical to businesses of any size, but unless they are nurtured effectively, then the cost and effort of acquiring these leads could be wasted and you could be missing out on converting them into sales.

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The importance of SMS in managing your customer sales experience

SMS is a fantastic tool for communication between your business and a customer. But what makes it so important to managing an effective customer sales experience?

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Why do you need to follow up every lead?

Getting a lead is important in sales. But it doesn’t guarantee a sale.

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How does lead management software benefit a business?

FLG explain how lead management software can benefit businesses dealing with high numbers of leads, not just in terms of managing volume but in other key areas too.

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Articles

What is sales lead management?

Businesses need a stream of opportunities and revenue in order to survive and grow, with every new revenue pound starting out as a lead.

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