Distribute

Get every lead to the right person, first time

Most teams don’t lose leads because they’re short staffed. They lose them because no one’s quite sure who should take what. You hear the same things every day: who’s picking this up, whose turn it is, and why a good lead ended up with someone else.

FLG cuts through all of that. Every lead goes exactly where it should, instantly and fairly, so your team can follow up fast without any internal squabbling.

Smart lead assignment

Lead distribution doesn’t need to be a daily debate. FLG assigns every enquiry automatically using clear rules, so the right person gets the right lead without internal emails, shouting across the office or accidental cherry-picking.

Round-robin assignment to keep things fair
Weighted distribution for senior or specialist advisors
Multi-team and multi-brand routing
Availability-based assignment for faster response times
Automatic allocation the moment a lead is captured
Full assignment audit trail of who got what and why

Rule-based routing for every scenario

Not every lead can go to just anyone. Some require the right expertise, the right brand or the right area. FLG handles that logic for you so every lead lands exactly where it should, improving response times, reducing mistakes and keeping your sales journey consistent.

Route by postcode, region or territory
Partner and introducer-specific routing
Brand-level rules for multi-brand setups
Conditional rules for more complex products
Automatic email and SMS alerts on assignment
No manual sorting, no duplicated effort, no guesswork

Keep your team moving fast

Speed is one of the biggest drivers of conversion. FLG removes the dead time between capture and first contact, helping your team respond quickly, stay compliant and maintain full visibility from the moment leads hit the queue.

Instant notifications via email and SMS
Automatic tasks and reminders when leads are assigned
Full timeline logging for compliance and oversight
Assignment history stored against every lead
Consistent routing that supports regulated sales processes

Distribute is where teams either stay sharp or start slipping

FLG keeps everyone aligned by routing every lead accurately and fairly, so there’s less confusion, fewer internal debates and a faster path to first contact.