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FLG is trusted by some of the UK's leading brands ...

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How do you want to benefit from FLG?

The FLG product family delivers a range of benefits

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Immediate conversations

From the moment a lead is received, keep your customer informed by sending and receiving automated communications based on powerful workflows. Learn more

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Automate your entire sales process

Create step-by-step workflows that quickly get new leads to the right agent, department or office in your business, and keep track of them once they arrive. Learn more

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Mass-marketing to all your leads

Use powerful document, HTML, email and SMS templates to send marketing messages to as many leads as you need, creating promotions that resonate with your customers. Learn more

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Empower your agents

At the click of a button, the call logs, emails, text messages and attachments of a lead are available to every agent, allowing them to pick-up the opportunity where they, or a colleague, left off. Learn more

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Gain amazing insight into your business

Build and run amazingly detailed reports that show how your business and your agents are performing. Access them straight away or schedule them to be emailed to colleagues at set times of the day, week or month. Learn more

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Take automatic payment

If you need to gather deposits or part-payments from your customers, then the combination of Flow XO Workflow and Chat allows you to receive payments online quickly. Learn more

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Connect FLG with all your existing applications

With over 100 integrations to choose from, Flow XO for Workflow can pass your sales lead data around your business quickly and seamlessly. For more detailed integration you can also take advantage of our powerful webhooks and API. Learn more

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Store your data securely

All of your data, logs and documents are stored securely in the cloud, accessible from anywhere but firmly in line with European GDPR and UK data protection laws. Ensuring you stay on the right side of the law. Learn more

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Capture more leads

Make it simple for your customers to contact you by accepting leads via your website, phone, email, SMS text, live chat or automated chatbot. Learn more

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Increase the conversion rate of your enquiries

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FLG, a complete family of products

The FLG family of products is a complete, hosted framework designed to work seamlessly together, allowing your business to receive, manage, process and converts leads in a completely automated environment.

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FLG Core

Our main lead processing engine, FLG Core captures every single lead and manages it from the point of receipt through to conversion.

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FLG Insights

Our online reporting platform allows you to create stunning reports for viewing on-screen, printing, exporting and scheduling.

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We're delivering the additional features that many of you have been crying out for

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Flow XO for Workflow

Gain a better level of control over your FLG leads and customer data by integrating your 3rd-party systems with powerful workflows.

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Flow XO for Chat

Create an automated chatbot that allows you to be available to your customers 24 hours a day, 7 days a week.

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FLG, a complete family of products

The FLG family of products is a complete, hosted framework designed to work seamlessly together, allowing your business to receive, manage, process and converts leads in a completely automated environment.

FLG Core

The main lead processing engine, this captures every single lead from when it’s submitted and manages it through to conversion. Core comes with powerful built-in workflows, routing options, agent management and 2-way communication tools.

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FLG Insights

A full drag and drop reporting platform that allows you to create powerful reports for viewing on-screen, printing or exporting. This helps you to understand where your leads come from, how they are progressing, and which agents are performing best.

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Flow for Workflow

Connect your FLG Core system to over 100 different 3rd party systems, such as Google Sheets and Zendesk with intelligent manipulation of data, activations based on external events and direct integration to Flow XO Chat.

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Flow for Chat

Allow your customers to contact you by live chat or, by defining some simple rules, implement a fully-automated chatbot engine that can help to answer customer questions day or night, 24 hours a day.

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Trusted by teams everywhere

There’s a company just like yours using FLG

Learn how TFS Loans have been using FLG since 2012 to manage their sales leads using FLG Core.

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Learn how Watts Marketings have been using FLG to refer and track leads.

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Helping a leading business insurance company easily identify lead sources.

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Help & advice

Use our Help & Advice aims to find answers to any questions you might have. If you can’t find what your’e looking for or prefer to speak to us you can can call 01282 798545 (business hours only) or see our Support Section

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How to manage B2C sales leads

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How do insurers need to innovate in order to remain competitive?

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How can I use SMS short codes for sales lead generation?

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How does sales lead management tie into a sales strategy?

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Increase the conversion rate of your enquiries

Free personal web demonstration

FLG, the right choice for lead management

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We’re delivering the additional features that many of you have been crying out for

The FLG family of products are designed to help consumer-focussed (B2C) businesses of all shapes and sizes convert more sales leads into deals. At every stage in your sales cycle, the FLG product family keeps you one-step ahead, absorbing leads from multiple sources including web, text message (SMS) and chatbot platforms. FLG then automatically allocates leads to the right teams or agents within your business, tracking and managing their progress and providing powerful tools that allow your teams to communicate directly with your customers.

When you combine this core lead processing functionality with powerful, customisable reporting, two-way email, SMS, analytics, visual workflows, intelligent agent routing, direct integration with hundreds of 3rd party systems and powerful chatbot agents, then you have the most complete consumer-based lead management platform possible.

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