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Our journey so far

In 2004, our Founder and Managing Director John Jackson sold his first internet services business to the Ambient Group Plc subsidiary Touch NW, and promptly joined them as Business Development Manager. After leaving a few years later, John realised that the technology he’d built to run that business was a product in its own right, and thus FLG was created as an independent CRM platform focused on automated workflows.

Today, FLG is a privately owned, funded and managed business with headquarters in Padiham (just outside Burnley) and an office in Manchester City Centre. Alongside a small team of product development, support, onboarding and marketing specialists, John leads the ongoing development of the product and is responsible for the overall corporate strategic vision and product direction.

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Made in-house, in the UK

FLG is designed, developed, documented and supported directly from the UK. We believe that to deliver the best possible platform and professional services to our customers we need to keep everything in-house - with no outsourcing of any services or software development. This mentality allows us to develop new industry-leading features quickly whilst being responsive to our customers needs as they grow with us.