screen shot

Our journey so far

In 2004, our founder John Jackson sold his first internet services business to the Ambient Group Plc subsidiary Touch NW, and promptly joined them as Business Development Manager. After leaving a few years later, John realised that the technology he’d built to run that business was a product in its own right, and thus FLG was created in 2007 as an independent CRM platform focused on automated workflows.

After spending 13 years growing the business, in September 2020 John left his role as Managing Director and the business was acquired by ClearCourse. Our Onboarding, Support, Product Development and Marketing teams are split between FLG's headquarters in Padiham (just outside Burnley) and an office in Manchester City Centre.

The ClearCourse Group

FLG Business Technology is now a trading name of ClearCourse Business Services Limited, part of the ClearCourse group. ClearCourse companies provide innovative, integrated software solutions that grow with your business, adding essential functionality that helps you achieve your goals. By working with a ClearCourse company you benefit from a technology partner with a deep understanding of your organisational challenges, the security that comes from private equity backing and the collective years of experience across the group.

Find out more about ClearCourse
screen shot
screen shot

Made in-house, in the UK

FLG is designed, developed, documented and supported in the UK. We believe that to deliver the best possible platform and professional services to our customers, we need to keep everything in-house with no outsourcing of any services or software development. This mentality allows us to develop new industry-leading features quickly whilst being responsive to our customers' needs as they grow with us.

Request a demo

Meet the leadership team

screen shot

Mike Emery, Product Director

Mike joined FLG back in May 2018. He looks after the success of the FLG product, defining the product strategy and priorities whilst speaking to a range of stakeholders to help steer him in the right direction. He works closely with our development team to support them in creating new features and finding solutions, whilst working with our business analyst to plan and shape what we work on next.

Learn more about Mike

Sarah Palombo, Onboarding and Support Manager

Sarah joined FLG back in 2010 and is now our longest serving member of staff. She's responsible for managing the people in her team, processes and systems, but what’s most important to her are our customers. Sarah and her team help customers decide if FLG is right for their business, and once they come onboard they're always on hand to advise and support them whenever they need it.

Learn more about Sarah
screen shot
screen shot

Lauren Shaw, Marketing Manager

Lauren joined FLG in 2018, bringing with her a wealth of experience from her previous roles in the IT sector. She supports our business growth by promoting our CRM platform to businesses, ensuring we communicate the right message to attract new customers and keep existing customers well-informed about the added value of our new feature developments.

Learn more about Lauren