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Our journey so far

In 2004, our founder John Jackson sold his first internet services business to the Ambient Group Plc subsidiary Touch NW, and promptly joined them as Business Development Manager. After leaving a few years later, John realised that the technology he’d built to run that business was a product in its own right, and thus FLG was created in 2007 as an independent CRM platform focused on automated workflows.

After spending 13 years growing the business, in September 2020 John left his role as Managing Director and the business was acquired by ClearCourse. Our Onboarding, Support, Product Development and Marketing teams are split between FLG's headquarters in Padiham (just outside Burnley) and an office in Manchester City Centre.

Part of ClearCourse

FLG is proudly part of ClearCourse – a UK-based technology group that provides software and payments for small to medium-sized enterprises (SMEs), including start-ups, national retailers, many of the best-known charities, and notable brands across various sectors.

The group has a mission to build brilliant businesses by integrating the best software, payments, services and people, and we believe that by being part of ClearCourse, we can continue to scale and grow our business, and ultimately keep improving our software for you.

Being part of a larger group brings several benefits to our business – and our customers, too.

As we are part of a larger group of software and payments platforms, we can tap into the knowledge and experience of our fellow ClearCourse businesses.

If there’s a chance to integrate our software to offer a better solution, we’ll take it. If there’s the opportunity to work strategically with them to enhance what we can offer you, we’ll do so.

To learn more about ClearCourse, our brands, our ethos and our work, check out our website.

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Made in-house, in the UK

FLG is designed, developed, documented and supported in the UK. We believe that to deliver the best possible platform and professional services to our customers, we need to keep everything in-house with no outsourcing of any services or software development. This mentality allows us to develop new industry-leading features quickly whilst being responsive to our customers' needs as they grow with us.

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