Terms & Conditions
These Terms & Conditions govern your use of the FLG platform and the services we provide.
By signing an Order Form, or by accessing or continuing to use the FLG platform, you confirm that you have read, understood and agree to be bound by the relevant terms set out on this page.
T & Cs are effective from 30th September 2023
Schedule terms
The Schedule Terms set out the commercial details of your agreement with FLG.
This includes pricing, package limits, billing arrangements, payment terms and any service-specific conditions that apply to your subscription.
The Schedule Terms apply alongside the Master Services Agreement and together form your contract with FLG.
Master Services Agreement (MSA)
The Master Services Agreement sets out the core legal terms governing your relationship with FLG.
This includes how the platform is provided, the responsibilities of both parties, data protection and security obligations, confidentiality, liability, suspension and termination rights.
Unless otherwise agreed in writing, the MSA applies to all FLG customers.
Referral Agreement
The Referral Agreement applies to partners and introducers who refer customers to FLG.
It covers eligibility criteria, referral fees, payment terms and the conditions under which referrals are accepted and maintained.
Updates to these Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, legal requirements or how we operate.
The version published on this page is always the most current.
Continued access to or use of the FLG platform following an update constitutes acceptance of the updated terms.