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What steps do you take to ensure regulator & GDPR compliance?
Compliance needs to be taken seriously to stay on the right side of the law – this post explores why it’s important and shares tips on what you can do to protect your business.
Written by Lauren Shaw
Why compliance is so important
Compliance is a really big deal.
When your procedure isn’t watertight, you risk:
⚠️ 7-figure fines
⚠️ Penalties
⚠️ Reputational damageÂ
One small slip-up could cost you big time 😓
How to protect your business
At the very least, be sure to:
1️⃣ Implement data governance – what is stored, who uses it, how & why?
2️⃣ Provide training to ensure that manual administrative tasks are performed correctlyÂ
3️⃣ Have clear policies in place to prevent security breaches
4️⃣ Keep your IT systems secure & up-to-dateÂ
5️⃣ Make data consent explicit & keep your privacy policy accurate & accessible
A CRM with built-in compliance templates
😱 Still concerned? A CRM with built-in compliance templates could be just what you need…
Here’s how FLG can help:
✅ GDPR – records ‘opt-ins’ & easy ‘opt-out’Â
✅ User compliance & permission
- User privileges control what they see & doÂ
- Build step-by-step call scripts so nothing is missedÂ
- Templates for accurate & consistent communication
✅ Audit logs & reportsÂ
- Complete lead timeline
- Account-wide, time-stamped audit trail
- Optional logs & reporting on granular account information
✅ Automatic call notes & recordings with dialler & telephony integrations
✅ ISO 27001 certified data storage
👉 Download the PDF version of this post with screenshots demonstrating how FLG handles each of the points mentioned above.
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Learn more
Want to learn more about how FLG can help you stay compliant? Contact us and someone will be in touch to answer your questions.