- A busy claims management business with a high number of daily enquiries.
- Searching for a way to maximise conversions, save agents time and improve efficiency.
- The FLG platform uses webhooks to bring in leads generated through the web and integrate them with their dialler system, saving agents time.
- Intelligent workflows automate business processes, improving efficiency.
- The email and SMS functionality are used to keep in touch with leads, chase up paperwork and request callbacks if agents are unable to reach them.
- They make great use of the drip marketing feature to nurture leads that would have previously been lost.