How we use FLG to onboard customers in 5 easy steps

We're delighted to let you know that our new secure document uploads feature has landed. We're really excited about this game-changing addition to our app, which comes from an idea that was posted on our feedback site. We hope you find it useful!

Customer satisfaction is so much more than simply retaining customers. When you genuinely care about keeping your customers happy and take pride in your brand's reputation, your business will reap the benefits.

Customer relationship management (CRM) is important for businesses that want to manage interactions with both existing and potential customers so that they can create and maintain positive relationships to, in turn, make sales and drive their organisations in the right direction.

Customers are always likely to form an expectation of a service, but how exactly do you meet or even exceed these expectations? FLG explains all.

A sales funnel describes the ways in which consumers move through the buying process, going from a site or store visitor to a paying customer. It should be used by every business to turn visitors into paying customers - read our article to find out how to create a successful sales funnel.