What is sales lead management?

When your agents are tasked with making a high volume of calls, it can be both frustrating and time-consuming when telephone numbers aren’t valid. When a new lead comes into FLG, there’s a simple way to automatically verify the telephone number.

Chatbots can help you capture more sales leads across multiple channels including your website, inbound SMS messages and Facebook Messenger. They allow you constantly engage with your customers around the clock with consistent communication, increasing the opportunities to generate new sales leads for your business.

If Monday morning reports are taking too long and you're looking for ways to improve efficiency, the scheduling and sharing functionality within FLG Insights can make light work of all your reporting tasks.

When you manage a team of staff, who have the important job to follow up customer enquiries and convert these into sales, you should think about the best way to generate a decent quantity of leads for them to work on.

Claims management is a varied industry, and its businesses face many issues. They deal with a wide variety of customers, each with needs that are specific to them and the nature of their claim.

Converting customer enquiries into sales is vital for the majority of businesses. Properly supporting your sales teams to help maximise their potential to convert leads is crucial to your business’s long-term growth and success.

Managing your sales leads is a key part of the process to convert an enquiry into a customer and helps your sales team to understand which prospects to follow up and when.

With a high volume of leads coming into your business, it’s vital that you are prepared to capitalise on the potential sales and revenue they represent. In order to do this, you must ensure that your lead management process is up to scratch.