Articles

Support, training and implementation options for every FLG customer

Every business is unique, and when it comes to support, training and implementation requirements for new business systems - it’s no different. Whether you're a technophobe who needs a bit of hand holding or you're tech-savvy and prefer to handle things independently with minimal assistance, we offer a range of different options to suit you.

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How much does CRM software cost?

So you’ve started your CRM software selection process, you’ve found some that tick the boxes in terms of the features you need, and now it’s time to choose one based on your budget, and the best fit and value for money for you and your team. But how much does CRM software cost?

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Marketing automation: automatically allocate email & SMS replies to the best user or team

FLG’s powerful marketing automation feature uses workflows that instantly allocate campaign replies to the best user of team, ensuring that they’re always followed up as quickly as possible by the person best placed to assist them.

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Powerful CRM: a full audit trail of every activity

A complete timeline of all lead activity that allows you to see what is said and when, the communication channel, any changes or automated actions, and the users involved in assisting leads. Plus, optional account-wide granular audit reporting.

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Reporting & analytics: integrated point-and-click custom report builder

If you’re limited by the reports your current software provider thinks you need, then it’s probably because you don’t have the freedom to create your own reports based on the data that's important to you. FLG lets you build and run custom, detailed reports that show how your business, users and teams are performing.

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How we're supporting other businesses during these uncertain times

With the ongoing impact of the coronavirus (COVID-19) outbreak forcing many businesses to shut down, we got to thinking about how we can support both our suppliers and our customers that may struggle to weather the storm during these uncertain times. Let's support each other and get through this together!

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Advice for FLG users moving to home working

With the UK government encouraging remote working from home where possible to slow the spread of the coronavirus (COVID-19), many organisations will now face the challenge of managing teams remotely. Here's how FLG can help you and your users stay connected with each other and your customers.

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Powerful CRM: a single user view with all tasks, emails and SMS messages

Say goodbye to traditional to-do lists and let FLG's single user dashboard view boost efficiency and effectiveness by guiding your team through their workload in priority order.

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