Articles

Did you know you can verify the telephone number of a new lead?

When your agents are tasked with making a high volume of calls, it can be both frustrating and time-consuming when telephone numbers aren’t valid. When a new lead comes into FLG, there’s a simple way to automatically verify the telephone number.

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Did you know you can capture more sales leads with a Flow XO chatbot?

Chatbots can help you capture more sales leads across multiple channels including your website, inbound SMS messages and Facebook Messenger. They allow you constantly engage with your customers around the clock with consistent communication, increasing the opportunities to generate new sales leads for your business.

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Did you know you can schedule and share reports with FLG Insights?

If Monday morning reports are taking too long and you're looking for ways to improve efficiency, the scheduling and sharing functionality within FLG Insights can make light work of all your reporting tasks.

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How should I generate leads?

When you manage a team of staff, who have the important job to follow up customer enquiries and convert these into sales, you should think about the best way to generate a decent quantity of leads for them to work on.

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Lead management for the claims management sector

Claims management is a varied industry, and its businesses face many issues. They deal with a wide variety of customers, each with needs that are specific to them and the nature of their claim.

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How does lead management benefit my sales team?

Converting customer enquiries into sales is vital for the majority of businesses. Properly supporting your sales teams to help maximise their potential to convert leads is crucial to your business’s long-term growth and success.

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Advantages of sales lead management software

Managing your sales leads is a key part of the process to convert an enquiry into a customer and helps your sales team to understand which prospects to follow up and when.

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How to manage B2C sales leads

With a high volume of leads coming into your business, it’s vital that you are prepared to capitalise on the potential sales and revenue they represent. In order to do this, you must ensure that your lead management process is up to scratch.

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