Articles

Live experiment: top CRM providers' support service uncovered

Take a look at our experiment to see how FLG's support service measures up against some of our competitors. Spoiler alert - we offer UK-based telephone support on all plans, something that doesn't come as standard with many other CRM providers!

Read article
Articles

Marketing automation: reach your entire lead list via email, SMS or post

Learn how you can contact customers and prospects quickly and conveniently, with bulk emails, SMS and physical letters sent from one single place.

Read article
Articles

Integrations: receive leads directly from lead providers

When you purchase leads, they need to be processed quickly and effectively. Receive them in FLG in real time, automatically acknowledge all enquiries and task users to follow up immediately for the best chance of success.

Read article
Articles

Intelligent workflows: guide user calls with interactive call scripts

Interactive call scripts allow your users to follow multi-step forms with conditional logic to collect information based on the responses they gather during a call, guiding and prompting them to obtain the required data.

Read article
Articles

Intelligent workflows: automate communication with personalised follow-up sequences

Automate communication to consistently get the right message out at the ideal time in the customer’s journey by scheduling sequences of personalised emails, SMS messages, letters, and phone calls.

Read article
Articles

See FLG's bulk imports and updates functionality in action

Adding or updating a long list of leads can be time consuming and distracts users from more important work. With FLG, users can upload 10,000s of leads from spreadsheets to be processed in the background while they focus on other tasks. Take a look...

Read article
Articles

Discover the FLG tools for your team leaders

Your team leaders need to be able to monitor their team's activity effectively and quickly adapt to changing circumstances. That's why they need a system that can help them maintain a steady flow of work across their team. Here's how FLG can help...

Read article
Articles

Powerful CRM: push leads to users or lets them pick them up when they're ready

Not all leads are the same. FLG helps you prioritise warmer leads by pushing them to users & lets them pick up colder leads when they have spare time. Here's how...

Read article