How we use FLG to onboard customers in 5 easy steps

FLG New release: Conditions are now available in our fact-finding tool, Journeys, allowing you to show or hide fields in your customer fact-find forms based on the responses to previous questions.

When you subscribe to FLG, you’re not just buying access to software – you get a team of people that will support you every step of the way. We offer telephone and email support as standard, with more hands-on support available on our Concierge plan.

Take a look at our experiment to see how FLG's support service measures up against some of our competitors. Spoiler alert - we offer UK-based telephone support on all plans, something that doesn't come as standard with many other CRM providers!

Learn how you can contact customers and prospects quickly and conveniently, with bulk emails, SMS and physical letters sent from one single place.

When you purchase leads, they need to be processed quickly and effectively. Receive them in FLG in real time, automatically acknowledge all enquiries and task users to follow up immediately for the best chance of success.

Interactive call scripts allow your users to follow multi-step forms with conditional logic to collect information based on the responses they gather during a call, guiding and prompting them to obtain the required data.

Automate communication to consistently get the right message out at the ideal time in the customer’s journey by scheduling sequences of personalised emails, SMS messages, letters, and phone calls.

Adding or updating a long list of leads can be time consuming and distracts users from more important work. With FLG, users can upload 10,000s of leads from spreadsheets to be processed in the background while they focus on other tasks. Take a look...